Care guide

Care for your Comfort Friend

Choose your product below for its exact warming, cooling and washing instructions. Always follow the sewn-in label.

Before you warm or cool

Always follow the sewn-in care label that came with your friend.
Heat only the component your friend's instructions permit.
Never guess a heating time. If the label is missing or unreadable, do not heat your friend.
Check the temperature carefully before hugging.
Stop using a damaged pouch, seam or product.

Not sure what your friend needs?

Follow the sewn-in care label that came with your friend, and the care page for that exact product above.